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A dynamic career with many open doors awaits!

Increase your hospitality skills and learn how to solve complex problems in a team environment. Take the next step in your career and get the skills you need to take on a management role in the hospitality industry.

Rising discretionary incomes, busier lifestyles and reduced leisure time are fuelling strong growth in the restaurant industry. The success of popular cooking shows and a developing foodie culture in Australia has also boosted the industry. These trends are expected to support continued growth in the hospitality industry over the next five years.

This qualification covers managerial skills including rostering, budgeting, marketing, and people management. You will also learn customer service skills in our training restaurants as well as how to operate a bar and prepare espresso coffee.

This qualification will improve your ability to lead and manage teams in the hospitality industry. You'll graduate with the skills required to work as a restaurant manager, motel manager or gaming manager. Course details

Industry endorsed

Payment options

Student satisfaction

$5,075 VET Student Loan available


Bundamba, Kingaroy, Toowoomba, Warwick

Key dates and info


Full time: up to 1 year / up to 4 days per week

Course details


  • Full Fee $13,255
  • Subsidised $9,160
  • Concession $7,931

Cost details

1300 914 754

No matter your question,
we are here to help!

How to enrol

Gain in-demand skills to travel the world...

A career in hospitality and events can take you anywhere, opens doors, and puts you where the action is. We offer a range of courses to provide the skills to work in restaurants, cafes, bars and hotels

Unique Student Identifier (USI) - Student Information

From 1 January 2015 if you are undertaking a nationally recognised program at TAFE Queensland you will need to have a Unique Student Identifier (USI). Learn all about the USI and how to get your USI for your study.

Course snapshot

Key dates

Bundamba 16 Jul 2018 Full time / up to 4 days per week Classroom
Kingaroy 16 Jul 2018 Full time / up to 4 days per week Classroom
Toowoomba 16 Jul 2018 Full time / up to 4 days per week Classroom
Warwick 16 Jul 2018 Full time / up to 4 days per week Classroom

Entry requirements

Although there are no formal entry requirements for this qualification, it is recommended that you have sound literacy skills. Whilst you will undertake practical training in a student training environment, servicing the general public, your study will also involve a range of reading comprehension activities and research. At a Diploma level, your written communication needs to be of a professional standard in presentation, structure, grammar, spelling and punctuation.

You will also require sound numeracy skills, enabling you to perform calculations and to learn to manage time effectively.

You may benefit from undertaking lower level qualifications, and/or gaining industry experience prior to entering this diploma.


Cnr Mary and Byrne Streets
Bundamba QLD 4304

Cnr Bunya Highway and Geritz Road
Kingaroy QLD 4610

100 Bridge Street
Toowoomba QLD 4350

200 Dragon Street
Warwick QLD 4370

Resources required

You will require access to a reliable internet connection to access TAFE Queensland's online systems, and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. This equipment and software is available for students to use at a number of TAFE Queensland locations.

You will also require:

  • a valid email address
  • personal stationery (pens and paper)
  • closed-in black shoes (leather)
  • black socks
  • long black pants
  • 3/4 length black apron with pocket
  • black TAFE Queensland South West embroidered polo shirt (details on where this can be purchased will be provided at Orientation)


Full-time: 1 year, up to 4 days per week

You will be required to participate in a total of 36 services to complete this course. Attendance at these services may be outside the standard timetabled hours and may include breakfasts, lunches and dinners. Please see attached timetables for days and times.

Please note for Warwick's delivery only that practical modules will be delivered on Tuesdays and Wednesdays at Warwick.  All management / theory modules will be offered through Toowoomba.  You can either attend classes in Toowoomba and/or study externally through support from Toowoomba teachers.

Relevant documents:


The successful achievement of this qualification requires you to complete 28 units in total, including 13 core units and 15 elective units.

First Semester of Study
SITXFSA001 Use hygienic practices for food safety Mandatory
SITHFAB002 Provide responsible service of alcohol Elective
First Semester of Year
SITXWHS002 Identify hazards, assess and control safety risks Elective
SITXWHS003 Implement and monitor work health and safety practices Core
SITXCOM005 Manage conflict Core
BSBDIV501 Manage diversity in the workplace Core
BSBMGT517 Manage operational plan Core
SITXMGT002 Establish and conduct business relationships Core
SITXHRM002 Roster staff Core
Second Semester of the Year
SITXFIN003 Manage finances within a budget Core
SITXFIN004 Prepare and monitor budgets Core
SITXGLC001 Research and comply with regulatory requirements Core
BSBADM502 Manage meetings Elective
SITXCCS007 Enhance customer service experiences Core
BSBITU306 Design and produce business documents Elective
SITXCCS008 Develop and manage quality customer service practices Core
SITXMGT001 Monitor work operations Core
SITXHRM003 Lead and manage people Core
SITHGAM001 Provide responsible gambling services Elective
Year Long
SITHIND004 Work effectively in hospitality service Mandatory
SITHFAB014 Provide table service of food and beverage Elective
SITHIND002 Source and use information on the hospitality industry Elective
SITHFAB010 Prepare and serve cocktails Elective
SITHFAB003 Operate a bar Elective
SITHFAB004 Prepare and serve non-alcoholic beverages Elective
SITHFAB005 Prepare and serve espresso coffee Elective
SITXFIN001 Process financial transactions Elective
SITHFAB016 Provide advice on food Core


The elective units available may vary between locations, delivery modes and intakes.

TAFE Queensland has a range of payment options to help you make great happen. If you're unsure of what's right for you, or just want someone to talk it over with, call us on 1300 914 754; We're here to help.

3 key things you need to know:

  1. If you have completed SIT30616 Certificate III in Hospitality with TAFE Queensland, you will be eligible for credit for up to 10 units, and the lower of the prices below will apply to your enrolment into the Diploma of Hospitality Management.
  2. If you have not completed SIT30616 Certificate III in Hospitality, the higher of the prices below will apply.
  3. If you have not completed SIT30616 Certificate III in Hospitality, check out our course brochure for SIT50416 Diploma of Hospitality Management and SIT30616 Certificate III in Hospitality to explore ways you can save.

Don't forget, if you're unsure of what's right for you, or just want someone to talk it over with, we're here to help.

Learn more about your payment options.



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Full fee

This is the total cost of the course.

Got a question?

Enquire about your full fee study options

Payment Plan

If you have difficulty paying the full cost of a course up front you might be eligible for a payment plan. This will allow you to pay for your course in instalments, rather than one upfront payment at the time of enrolment.


The Queensland Government will offset the cost of study for eligible students. You will still need to pay for a portion of your study costs. The amount above is what you will need to pay.

Higher Level Skills Subsidy

The Higher Level Skills Subsidy offsets the cost of an eligible Certificate IV or higher course.

You're eligible for the Higher Level Skills Subsidy if you:

  • are 15 years or older and no longer in school
  • live in Queensland full time
  • are an Australian or New Zealand citizen, permanent resident, or temporary resident with the necessary visa or work permits
  • don't currently have (or are enrolled in) a certificate IV or higher level qualification.
  • Other restrictions or eligibility criteria may apply


You are eligible for the concession price of a course if you are eligible for subsidised training, and are listed on an Australian Government Low Income Health Care Card or Pensioner Concession Card, if you are Aboriginal or Torres Strait Islander, you hold a Department of Veterans' Affairs Pensioner Concession Card, or if you have a disability.

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Additional costs

Please refer to the 'Resources Required' section for additional costs that may be incurred.


SIT50416 Diploma of Hospitality Management

Enrol now

You're ready if you have:

  • checked your meet the entry requirements (under the course details tab)
  • checked your important dates (under the course details tab)
  • checked your course costs and know which payment option is right for you
    (under the costs tab)
  • checked your rights and responsibilities as a student, as detailed in the student handbook and refund policy
  • Created your Unique Student Identifier and can provide this code to Customer Service TAFE Queensland

All done? Then you're ready to enrol.

All done? Then head to the link below to complete your enrolment:

Recognition of prior learning

Recognition of prior learning

Fast-track to a formal qualification by earning credit for the things you already know. Getting recognition for the skills you've gained from the workplace and/or previous learning means less study time for you and getting qualified a whole lot sooner.

More about RPL

More info:


Bundamba - Monday 29 January 2018 at 10am in the Miners Right Restaurant (D Block, Level 2)

Kingaroy - Tuesday 29 January 2018 at 9am in the Taabinga Room

Toowoomba - Monday 29 January 2018 from 10am to 2pm in Future's Training Restaurant (A Block, Level 1 - A1.10)

Warwick - Monday 29 January 2018 at 9am in room B32A/B


Enquire about how to apply for this course

Note: All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolments.

Last updated on 16 March 2018

Talk to us

1300 914 754

Industry endorsed

Payment options

Student satisfaction

$5,075 VET Student Loan available