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Climb the warehousing career ladder

Are you keen to take on the important role and responsibilities of a general warehouse operator? This qualification gives you the skills you need to ensure goods are moved correctly; stored; received and dispatched, along with giving you an opportunity to gain your forklift or order picker licenses! Course details

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Key dates and info


Workplace: up to 2 years

Course details

1300 914 754

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How to enrol

Unique Student Identifier (USI) - Student Information

From 1 January 2015 if you are undertaking a nationally recognised program at TAFE Queensland you will need to have a Unique Student Identifier (USI). Learn all about the USI and how to get your USI for your study.

Course snapshot

Key dates

Workplace Any time Workplace

Entry requirements

Students must be employed as an apprentice or trainee and have a signed Registered Training Contract, stating TAFE Queensland South West is the Supervising Registered Training Organisation (SRTO).

The Queensland Government's Apprenticeships Info website provides information about apprenticeships and traineeships (including school-based) in Queensland.

For further information about probationary periods for this trade qualification, visit Queensland Training Information Service (QTIS).


Delivered in workplaces throughout Queensland

Resources required

  • personal stationery (pens and paper)
  • a valid email address
  • Personal Protective Equipment (PPE) relevant to the workplace such as:
    • safety footwear compliant with the Australian Standard AS 2210
    • long sleeve, high-visibility shirts
    • long trousers

It is also recommended that you have access to a reliable internet connection to access TAFE Queensland's online systems, and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. This equipment and software is available for students to use at a number of TAFE Queensland locations.


As a traineeship, this qualification is delivered over the following durations:

  • Full-Time: up to 2 years (24 months)
  • Part-Time: up to 4 years (48 months)

You will undertake training and assessment in the workplace with visits from the trainer/assessor.

As a full-time trainee, you will complete the theory component of your training at designated times negotiated with your employer. Practical training will be conducted in the workplace.

As a school-based trainee, you will undertake training at least 1 day per school week, with training and assessment to be conducted in the workplace. It is expected that you complete the theory component of your training either at school in designated study periods, or as part of your homework. Practical training will be undertaken in the workplace.

Tutorial assistance is also offered to all students by negotiation.

Important Information

You may be eligible to apply to Workplace Health and Safety Queensland for a Forklift Licence and/or an Order Picker Licence on successful completion of High Risk Work (HRW) licence assessment (if you have completed the appropriate units). Your High Risk Work (HRW) licence application (including Assessment Summary AS1) must be lodged online within 60 days of successfully completing the practical assessment. An application fee is payable at time of lodgement. Following lodgement, enquiries regarding your application should be directed to Workplace Health and Safety Queensland.


The successful achievement of this qualification requires you to complete 19 units in total, including 3 core units and 16 general elective units. Up to 3 of the general elective units  may be selected from any relevant nationally endorsed Training Package or accredited course. The general elective units must contribute to the vocational outcomes of the qualification.

Where imported units are selected, care must be taken to ensure that all prerequisite units specified are complied with.

TLIF0001 Apply chain of responsibility legislation, regulations and workplace procedures Core
TLIF1001 Follow work health and safety procedures Core
TLIL1001 Complete workplace orientation/induction procedures Core
TLIA3015 Complete receival/despatch documentation Elective
TLIA3016 Use inventory systems to organise stock control Elective
TLID3044 Shift loads using cranes Elective
TLID2013 Move materials mechanically using automated equipment Elective
BSBCUS301 Deliver and monitor a service to customers Elective
BSBWOR301 Organise personal work priorities and development Elective
TLILIC2001 Licence to operate a forklift truck Elective
TLILIC2002 Licence to operate an order picking forklift truck Elective
TLIU2012 Participate in environmentally sustainable work practices Elective
TLID3035 Operate a boom type elevating work platform Elective
TLID2012 Operate specialised load shifting equipment Elective
TLID2045 Operate specialised light load shifting equipment Elective
TLIJ3002 Apply quality systems Elective
TLIG3002 Lead a work team or group Elective
TLIA3017 Identify products and store to specifications Elective
TLIA3018 Organise despatch operations Elective
TLIA3019 Organise receival operations Elective
TLIA3024 Organise warehouse records operations Elective
TLIA3026 Monitor storage facilities Elective
TLIA3039 Receive and store stock Elective
TLIB2001 Check and assess operational capabilities of equipment Elective
TLIB3002 Test equipment and isolate faults Elective
TLID2010 Operate a forklift Elective
TLID3011 Conduct specialised forklift operations Elective
TLID1001 Shift materials safely using manual handling methods Elective
TLIE3002 Estimate/calculate mass, area and quantify dimensions Elective
TLIE3004 Prepare workplace documents Elective
TLIE3012 Consolidate manifest documentation Elective
TLIF3003 Implement and monitor work health and safety procedures Elective


The elective units available may vary between locations, delivery modes and intakes.

Eligible apprentices and trainees who meet the Queensland state funding requirements will be charged a student contribution fee of $1.60 per nominal hour. For more information on the number of units funded for this course visit Queensland Training Information Service (QTIS).

Nominal hours for each unit will be outlined in the agreed training plan, which will be provided to the employer and apprentice or trainee, at the time of induction.

Non-funded apprentices and trainees will be charged a fee for service cost. The student and employer contribution fee will be outlined in the training plan and agreed to, prior to the commencement of training.

Federal incentives may be available for employers, apprentices and trainees. Visit the Australian Apprenticeships website for more information.

Students are encouraged to view the TAFE Queensland Student Fees Policy prior to enrolment.

For more information about the costs associated with undertaking an apprenticeship or traineeship, please give us a call.


TLI31616 Certificate III in Warehousing Operations

Job prospects

  • Storeperson
  • Postal Officer
  • Warehouse Operator

Are you ready to enrol?

If you are already employed as an apprentice or trainee, let your employer know that you want TAFE Queensland South West to be your Supervising Registered Training Organisation (SRTO), then contact an Australian Apprenticeships Centre to organise your training contract.

If you aren't employed yet, contact an Australian Apprenticeships Centre or a job service agency for help getting a job. Alternatively, contact us on 1300 914 754 for further information on how we can help you make great happen.

For information about your rights and responsibilities as a student, check out the student handbook and refund policy

Recognition of prior learning

Recognition of prior learning

Fast-track to a formal qualification by earning credit for the things you already know. Getting recognition for the skills you've gained from the workplace and/or previous learning means less study time for you and getting qualified a whole lot sooner.

More about RPL

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Enquire about how to apply for this course

Note: All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolments.

Last updated on 12 July 2017

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1300 914 754

Industry endorsed

Payment options

Student satisfaction