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Withdrawals and refunds


If you wish to change or withdraw from a course, program, module or unit please speak to your teacher for advice. Your teacher can advise you on your best options to help you achieve your study and career goals.

If you wish to withdraw after the start of study, academic and/or financial penalties may apply.

If you wish to change your enrolment you will need to call us on 1300 914 754 or visit a Customer Service Centre to discuss your options.

If you are having doubts or problems, contact us to get help to get back on track.

It is your responsibility to inform Centrelink of any changes to your study load, if you are receiving benefits.


Please read the Student Refund Policy.

You are unlikely to be eligible for any refund after the course/unit has commenced.

For further information about refunds or to discuss your options call us on 1300 914 754 or visit one of our Customer Service Centres.